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分享IXWebHosting主機的退款經(jīng)歷

 2011-01-13 10:12  來源:   我來投稿 撤稿糾錯

  域名預訂/競價,好“米”不錯過

因為我這邊網(wǎng)絡(luò)的原因,電信連美國空間FTP速度基本為0,網(wǎng)站ping值350左右居高不下,無奈之下我只好退款了。美國主機偵探的ixwebhosting版塊版主說的域名注冊超過24小時要扣19.95美金的,而我注冊的免費域名已經(jīng)超過4天,他也全額退款了,當然域名就取消了

之前聽說IXWebHosting信用不好,態(tài)度很差,或者拖延時間拒付退款的,都是個別情況吧,至少我覺得他們效率還是很高的,大家可以看一下我的退款經(jīng)歷

—————一開始我申請退款,收到他們的自動回復,他們要求我確認退款—————

以下為引用的內(nèi)容:

Yuliya G., Tue Nov 16 01:02:28 2010
Ticket Status was changed from Open to On-Hold
Dear Chen,

We’re very sorry for any inconvenience that you’ve experienced while using our services. We’re constantly working to improve the quality of your experience, and we strive to make your experience with us as satisfying as possible. So that we can provide you with the fastest resolution to any problems you’ve encountered, we ask that you please update this ticket with as much detail as you can regarding the problem at hand. One of our operators will contact you as soon as they’re able to do so to address your concerns. In the mean time, please update this ticket with the details of any changes that take place while we’re working. We appreciate your patience.

——————————–我發(fā)送確認后收到回復——————————————

以下為引用的內(nèi)容:

Steven A., Wed Nov 17 12:26:13 2010
Ticket Status was changed from Working to On-Hold
Hello Chen,

As per your request, I am forwarding this ticket to our billing department to cancel the hosting account. The domain name that you have registered is yours for the next year and it will switch to a paid registration as you are currently using the free point from the hosting product. If you have any further questions please feel free to contact us at any time.

Thank you,
Steven Algarotti
Customer Relations Dpt.

———————他們詢問是否要取消我注冊的域名,希望在24小時內(nèi)確認————————

以下為引用的內(nèi)容:

Tanya Z., Wed Nov 17 13:52:28 2010
Dear Chen,

Plese, clarify whether you would like to cancel the registration of the doamin name 我注冊的免費域名.com. We are able to do it within the next 24 hours. Otherwise, we will deduct the amount of USD 19.95 from the total refund amount as per ICANN regulations domain registrations are non-refundable.
Should you have any further questions, please do not hesitate to contact us, we are available 24/7.
Respectfully,
Tanya Zhovtobryukh
Customer Relations Dpt.

——————————我回復確認取消域名后的回復,表示全額退款——————————

以下為引用的內(nèi)容:

Anna V., Thu Nov 18 08:14:19 2010
Ticket Status was changed from Open to Answered
Dear chen,

I have now canceled your hosting plan and the domain registration as per our 30 days money back guarantee. The total refund amount was $75.84 and it was credited to your Alipay. Please allow one to nine days for the refund to show up on your statement. In the meantime you can review all changes in your online invoice.

Should you have any further questions, please do not hesitate to contact us, we are available 24/7.
Respectfully,
Anna Vasilyeva
Customer Relations Dpt.

——————————剛才收到支付寶收款確認————————————————

描述: null

支付說明: 外幣支付( $ 75.84 )

對方信息: Ecommerce,Inc. j***@ecommerce.com 查看信用 留言

時間報告:

創(chuàng)建時間 結(jié)束時間

2010.11.19 09:31:03 2010.11.19 09:31:04

——————————————————————————————————————

全部結(jié)束,從ixwebhosting主機的退款速度來說還是非??斓?,ixwebhosting主機做外貿(mào)站的話還是很不錯的,它的速度在國外訪問來說,還是可以的,而且價格也十分的便宜,他們的中文站點也有相關(guān)的優(yōu)惠購買鏈接。

如果我是做外貿(mào)站的話,ixwebhosting主機是首選,只是可惜了,英文不是那么的好,O(∩_∩)O~希望對大家有用!

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